Zynga Fired All The US Forum Moderators! [Contracts]

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Update: We reached out to Zynga and got somehow a confirmation, though they are not allowed to discuss it

Update 2: A well known and appreciated forum moderator of The Pioneer Trail is also Fired, we wish you the best of luck Niki King with your future endeavors 

Well another holiday season is upon us and holding true to form Zynga shows why they are one of the most hated game companies out there. They have fired all the US moderators, well before their contacts expired, and sent the jobs abroad to save money.

Last year at this time they did the same thing to them. Only back then they promised to hire them back in 3 months which they did for most, only this time they were told it is permanent and they would not be hired back.

The moderators never saw this coming and were given no warning or time to prepare. According to insiders at Zynga neither did the Community Managers who were just as shocked. There are also reports from employees that even the General Manager wasn’t informed until the other day when they gave the order to issue the termination notices to the entire UNITED STATES moderator team. Word on the street is this order came directly from Mark Pincus, who is now running the show at Zynga & Friday was their last day as of 5 pm PST.

As most of you know they also did this a couple of months ago during Apples big press announcement that they were firing over 100 people, closing games & offices without warning or giving employees advanced notice of any problems. In this case the operations were shipped abroad to their India offices. We hear this is where the moderator jobs are going as well.

Zynga right now is seeing a major loss of top talent and executives in their San Francisco Headquarters. The company is suffering major losses financially, bookings dropping & their player base shrinking considerably as the Social Gaming market changes. Not to mention all the bad PR and considerably drop-off in their stock price which is driving the investors as well as players away from them.

Zynga likes to blame the market for most its problems but in reality it is due to the company not caring about its player base, refusal to repair game issues, listen to the player base and game content overload that forces the players to be more like beggars. They have taken the fun out of playing games and made it so if you want to be competitive and have fun you cant because now the games are more like a job and require too much time to get things done and the player base just refuses to be play the games anymore.

This move now leaves the forums & players to be tended by the Community managers who really relied heavily on the moderator team to make things run smooth. While it is true most people didn’t care for the moderators much because they could never get a straight answer. That blame should not go them but the Zynga management team who refused give them the info required or to let them properly inform and answer players questions & issues.

The timing sucks on this for those moderators affected as they have families to support and kids to get presents for who don’t understand what this all means. Hopefully all of them are able to quickly find new employment. We wish you well on your future endeavors. Thanks for the memories and being there and trying to help all the players when they needed it.

As for Zynga we know you have to make cuts and tighten you belt during this rough patch but you are doing it wrong and as an American based company you shouldn’t be shipping OUR jobs overseas. I hope being how you are taking jobs away from America that all the Tax breaks and incentives you get are taken away as punishment. If you cant hire American and treat America with respect then you don’t deserve taxpayers dollars or support.

[Via FB Zynga Blog]

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8 Responses to “Zynga Fired All The US Forum Moderators! [Contracts]”

  1. Rcvnggal says:

    I was wondering why the game was getting worse and worse and now we know! I feel bad for all of the moderaters that got fired, especially around this time of the year. All the moderaters I have ever encountered were always pleasant and wanting to get the problem fixed. Alot of them went out of their way to help with gifts and such to assure that we kept playing. I might not be playing this game in 2013 just because of this firing that they did and then sending OUR jobs overseas, What does India have that we dont have? If they love India so much maybe Zynga should just go to India and not allowed here in the States!

  2. I so totally agree.. this is total bullshit!!!! excuse my french, but let me tell you. zynga is headed for a major downfall.. and to be quite honest I hope it happens soon.. they should not have done that… there are much better business ways of maintaining their market… You are so right, they never listen to their players./… so that is why there is no mission today. haha… truth will out…

  3. I really feel very sorry for all the people that were fired at Zynga… how stupid…. Mark Pincus and his direct reports have no clue what their player community feel.
    Those people were probably the only reason why a lot of people still played the Zynga games and accepted all the s**t Zynga rains down on us,…so I guess they will lose aa large part of their player base shortly.
    But maybe Mark Pincus c.s. can afford to lose all their players in America and in Europe (where I live)… do I see some similarities with a certain Mr. Scrooge that we all know?????? I hope Mr Pincus will be as sorry as Scrooge…

  4. ginatraversmace says:

    what a merry christmas! that is just horrible to do this to people and their families

  5. Boo Pincus. You should resign.

  6. Ann Why says:

    wow, i am so very sorry for the mods. what a vicious and heartless business decision. i will not pay for another item or completion of a mission, not one more cent from me. i am so very sorry for all the jobless during this holiday season from blame-gaming market-freaking zynga/pincus who will never be anything more than a sorry excuse for human.

  7. Sue Welch says:

    …. this is what happens when we allow other countries to come and start business’s in our country, sad but true. this is also what happens when we farm out our business’s to other countries. your just asking for problems. sounds like Zynga came here just for the US’s knowledge and got this thing running and decided to take it home with them so they can make more money for themselves’ go figure, it boils down to gluttony!! shame on you zynga same on you

  8. zynga shareholder says:

    Perhaps some of the stock share holders saw the outlandish waste of the investors money by Zynga offices… if Mark Pincus had taken over then Zynga perhaps will show a profit and not go under. Afterall… that is what these games are all about… money!!!
    It is a shame they had to move the jobs out of the country… Im sure there are people right here in the USA that could do the the support right from their homes and save money.

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